For Bidders
To start bidding on HAMA E-Auctions, simply create a free account by providing your name, email address, and a few other details. Once registered, you can browse our catalog, find items of interest, and place bids during live auctions.
There are no fees for registering or bidding on our platform. However, a buyer’s premium (a percentage of the final sale price) may be added to your total cost for certain items or categories.
After the auction ends, you’ll receive an email with payment instructions. We accept various secure payment methods, including credit cards and debit cards.
Once payment is processed, the seller will ship your item directly to the address you provided during checkout. Shipping costs and carriers may vary depending on the item’s size, weight, and location.
For Vendors
Our platform supports a wide range of categories, including fine art, antiques, collectibles, jewelry, luxury goods, and more. However, we have strict policies against listing illegal, counterfeit, or prohibited items.
After registering for a seller account, you can create a new listing by providing detailed item information, high-quality images, and setting a starting bid price.
HAMA E-Auctions charges a vendor’s commission, which is a percentage of the final sale price. This fee helps cover our operational costs and ensures a secure and reliable platform for all users.
After the auction closes and the buyer’s payment is processed, we’ll transfer the sale proceeds to your designated account, minus our seller’s commission and any applicable fees.
General FAQ
Our team of experts carefully reviews each listing to ensure the authenticity of the items being auctioned. We also encourage buyers to thoroughly inspect item descriptions and images before placing bids.
Our dedicated customer support team is available to assist you with any disputes or issues that may arise during the auction process. We have established protocols in place to address and resolve concerns fairly and efficiently.
Absolutely. We prioritize the security and privacy of our users by implementing advanced encryption, fraud prevention measures, and strict data protection policies. Your personal and financial information is always kept safe on our platform.